What is tuServ?

An overview of the tuServ system and what it can do for your force..

Developed with operational police officers for operational police officers, tuServ is a revolutionary approach to digitising modern policing. It is designed to put the emphasis on crafting process and technology around operational needs, through improved accuracy, leading to more efficient use of resources.

tuServ enables officers to access all relevant data systems from a single point, removing a dependency on paper- based systems. Running on both mobile phones and tablet computers, officers can be equipped with the most appropriate device without sacrificing functionality.

The product is a fully convergent and integrated solution capable of satisfying organisational requirements. With a solid infrastructure, tuServ will automate many procedures and link business processes to further reduce the need for duplication.

tuServ can be used by both officers in the field, and staff at the police station, on a range of devices such as phone, tablet or desktop. tuServ can communicate over your existing official network, wi-fi or mobile phone network.

Transforming Policing…

  • Easily capturing digital evidence with a simple user experience.
  • Enhancing the transparency and confidence in police activity.
  • Increasing data quality.
  • Reducing the burden on the officer as tuServ integrates directly with core systems.
  • Defining new ways of working.
  • Delivering true officer collaboration

…And delivering benefits

  • Business transformation and high level of savings.
  • A transformed, intuitive, user experience.
  • Enhanced federated system searching in real time.
  • Improved data quality that is secure and fully auditable.
  • The transformation of data into information.
  • Real time team and force collaboration.
  • Hosted either in the cloud or on premise.
  • A holistic policing application across devices.
  • Fully digitised process and media capture that is evidentially correct.
  • Geospatial and temporal related information


Multi-media evidence gathering enables richer data sharing between officers, leading to better informed decisions.

Event Dashboard

Real-time multi-officer collaboration hub for creating and reviewing all information relating to an incident.

Around me

Provides dynamic situation awareness for your neighbourhood, through an easy-to-use map interface.

Briefing and Tasking

Ease of providing briefings and setting tasks.

Process Management

Efficient execution of formal processes without needing to re-key information or leave the scene.

I think that the introduction of the laptops/slates, and now tuServ is the best thing that has happened since I joined the Constabulary. Both have made working life so much quicker and easier. I can already see the numerous benefits that tuServ has to offer. Detective Constable, Cambridgeshire Constabulary.